1. Refund Policy
At Impactz, we strive to offer high-value learning experiences through our live online sessions.
We maintain a no-refund policy once the registration is confirmed.
In case of duplicate payments or transaction errors, a refund will be processed within 7–10 business days after internal verification.
For certain programs with a value guarantee, you may be eligible for a refund if:
- You attended the entire session.
- You submit a valid request within 3 days of the session.
- You provide proof of completion or participation.

2. Cancellation & Batch Transfer
Once registered, cancellations are not permitted.
However, if you are unable to attend, you may transfer your registration to a future batch or another participant by informing us at least 48 hours in advance, subject to availability.

3. Privacy Policy
At Impactz, we place the highest importance on safeguarding your personal information. When you register for our sessions or interact with our services, we collect essential data such as your name, email address, phone number, and service preferences. This information is used strictly for communication, registration confirmation, providing session updates, and delivering a smooth learning experience. We ensure that your data is stored securely and protected against unauthorized access.
Our systems use industry-standard encryption methods to maintain the confidentiality of your information. We do not sell, rent, or share your personal information with any third party without your clear consent. Any marketing communications we send will always provide an easy opt-out option. Your trust is vital to us, and we continuously review and upgrade our security practices to keep your data safe. In case of any security breach, we are committed to informing affected users and taking necessary remedial actions immediately. Impactz complies with all applicable data protection laws and standards. By using our services, you consent to the collection and use of your information as described in this policy.
You may contact us anytime to review, update, or delete your information stored with us. Transparency, security, and ethical handling of your data are fundamental principles that guide our operations. We are committed to building a community where your information is valued and protected. Your privacy is not just a policy for us; it is a promise.

4. Terms of Participation
Participation in Impactz sessions is open to all individuals who respect the values of a professional and positive learning environment. Participants are expected to maintain courteous behavior towards fellow attendees and trainers at all times. Disruptive, offensive, or inappropriate behavior during live sessions will not be tolerated under any circumstances. We encourage open discussions and questions but insist that all communication remains respectful and constructive. Sharing session links, materials, or access credentials without authorization is strictly prohibited. Participants are also expected to attend sessions on time and actively engage with the learning process.
Recording or reproducing any part of the session without prior written consent is not allowed. If any participant fails to adhere to these guidelines, Impactz reserves the right to remove them from the session without any obligation for a refund. We believe that a safe, inclusive, and interactive environment is crucial for effective learning. Trainers and facilitators have the authority to moderate sessions and make decisions to maintain decorum.
Participants are encouraged to bring a learning mindset and take full advantage of the session opportunities. It is also the participant’s responsibility to ensure they have a stable internet connection and proper technical setup to attend online sessions. Impactz aims to foster a community where mutual respect, collaboration, and continuous learning thrive. By registering, you agree to abide by these terms and support a positive experience for everyone involved.

5. Terms & Conditions
By accessing and using any of Impactz’s services, you accept and agree to be bound by the following terms and conditions. All content provided during our training sessions — including, but not limited to, presentations, recordings, worksheets, and other materials — remains the exclusive intellectual property of Impactz. Participants are granted limited access solely for their personal, non-commercial use. Unauthorized sharing, copying, broadcasting, or reselling of any content is strictly prohibited and may result in legal action. Impactz reserves the right to make changes to session content, timing, facilitators, or delivery formats as needed.
We also reserve the right to cancel or reschedule sessions due to unforeseen circumstances, with reasonable notice provided to registered participants. Pricing, offers, and service terms are subject to change at our sole discretion without prior announcement. Participants are responsible for providing accurate registration information and for maintaining the confidentiality of their access details.
Any violation of these terms may result in suspension or termination of access without a refund. By continuing to use our services, you acknowledge that you have read, understood, and agreed to these terms. Impactz is committed to providing a fair, transparent, and enriching learning experience. We believe in mutual trust and accountability to ensure the best outcomes for all our learners. Your participation confirms your agreement to uphold these values. For any clarifications regarding these terms, you are encouraged to reach out to our support team.